Let’s talk Skai.
Our team is here for you.
Whether you’re just starting out, have more specific questions or just want to have a conversation about your healthcare, the portal is your one-stop, personalized access to answers.
Give us a call
Customer Service
BlueCard® Eligibility
BlueCard Out-of-Area PPO Provider Search
Delta Dental
TTY for hearing-impaired members is available by calling 711. Most members can also chat with customer service in Blueprint Portal.
Other ways to connect.
By email
By mail
Skai Blue Cross Blue Shield
P.O. Box 50
Little Rock, AR 72203For providers
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Skai Blue customer service note
Skai Customer and Provider Service areas exist to allow customers and providers to verify benefits, check the status of claims and make other inquiries. Information, whether provided by a Customer Service Representative or Provider Service Representative, is kept as up-to-date as possible. However, the status of an employer group's contract with Skai may change at any time, as may an individual's employment status. Such changes may not be immediately communicated to Skai. In addition, the processing of a given claim may reveal information that affects the coverage for medical services. For these reasons, no guarantees of coverage can be provided, and verification of benefits does not constitute a guarantee of payment for medical services.
