Special Delivery Education Program
Optional benefit for expectant mothers
For eligible members, we want to help you obtain information and coverage options that will assist you in having a healthy baby. We offer the free Special Delivery prenatal-care program as an additional benefit to members regardless of their pregnancy-risk status.
Special Delivery employs three strategies — education, assessment and coverage options — to educate the expectant mother in the prevention of preterm births secondary to high-risk prenatal conditions.
The Special Delivery program is designed to encourage the mother-to-be to actively participate in obtaining comprehensive prenatal care.
How to enroll
Enrollment in the program is available to all expectant mothers enrolled in an Arkansas Blue Cross health plan. When a member finds out she is pregnant, enroll through Blueprint Portal or by calling the number below. We hope that by encouraging women to participate in this free program, we can make every delivery a "Special Delivery."
Call: 800-225-1891 ext. 20225
For moms-to-be
The program and its staff are dedicated to the good health of all mothers and their babies. Once registered, each expectant mom will receive educational material to encourage good health practices during pregnancy, including materials to increase her awareness of symptoms that may signal preterm labor.
Once enrolled, the member is assigned an OB nurse who specializes in the care of high-risk pregnancies and will speak with the same nurse throughout her pregnancy to promote continuity of care.
Healthcare resource list
The following telephone numbers and website addresses may be helpful to women who are pregnant, their families and their friends. These are provided as a service to aid you in your search for medical and health-related information.
Special Delivery resource list
Diabetic Store - American Diabetes Association
800-232-6455
Offers meal planning, guide to healthy restaurant eating and diabetic education tools.
The American College of Obstetricians and Gynecologists
800-762-2264, ext. 241
Offers patient education materials specific to your needs and includes information on preterm labor, postpartum depression, exercise and nutrition during pregnancy.
Arkansas Department of Health WIC Team
800-445-6175
This helpline offers nutrition and lactation consultation as well as education provided to nursing moms.
Arkansas Childcare Resource Center
800-445-3316
Provides list of currently licensed childcare providers in your area.
Safe Beginnings
Offers products specializing in child safety and parent education.
March of Dimes
Offers information useful in improving the health of babies by preventing birth defects and infant mortality. Includes one-on-one information provided by a specialist, Mama Magazine, information on folic acid and much more.
Share Through March of Dimes
Online community created for parents with babies in the neo-natal intensive care unit. Read message boards, ask questions, find related stories, share your own experiences, and learn how the March of Dimes is addressing problems like premature births.
Just for Dads
Provides information for fathers-to-be.
Baptist Healthline
Ask A Nurse helpline, Expressly for You breastfeeding helpline and information on childbirth and parenting classes.
Baby Center
Offers access to "Ask the Expert," pregnancy calendars, Just for Dads, consumer reports, recall alerts and great gift ideas.
National Coalition Against Domestic Violence
800-799-7233
Hotline offers support and other resources to victims of abuse.
International Lactation Consultant Association
888-452-2478
Offers a worldwide network of lactation consultants. Enter your ZIP code and you will be provided with a list of licensed lactation consultants in your area.
The Special Delivery Education Program is for health education purposes only. Arkansas Blue Cross and Blue Shield, Health Advantage, BlueAdvantage Administrators of Arkansas, Skai Blue Cross Blue Shield, and Octave Blue Cross and Blue Shield do not offer medical services. You should always consult your treating physician for any medical advice or services you may need. Members are responsible for selecting providers, services or products.
No member should ever rely on any advice or information from the Special Delivery nurse as a substitute for the advice of her own physician. The Special Delivery program is not a substitute for the healthcare services and advice of her physician and does not assume responsibility for her medical care or advice. It is intended solely to provide general education as well as assistance in accessing health-plan benefits related to her pregnancy. You should always consult your own physician and follow his or her advice and direction with respect to all aspects of your or your child's medical care.
